Privacy Policy

At SchoonmaakMeesters BV, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform or use our services, including commercial cleaning, residential cleaning, industrial cleaning, window washing, and floor maintenance. We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws to ensure that your personal information is handled responsibly.

Information We Collect

We collect personal information that you provide directly to us when using our site or services. This may include your name, address, contact details, payment information, and any other information necessary to deliver our cleaning services effectively. We may also collect information automatically about your use of the site through cookies and similar technologies for website optimization and user experience.

Use of Your Information

Your personal data is used to:

• Provide, operate, and maintain our services.
• Process orders, payments, and send confirmations.
• Communicate with you regarding your service requests, updates, and customer support.
• Improve our services and website functionality.
• Comply with legal and regulatory obligations.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following grounds:

• Your consent when you voluntarily provide data.
• Performance of a contract when fulfilling service agreements.
• Compliance with legal obligations.
• Legitimate interests for improving services and preventing fraud, provided these do not override your rights and freedoms.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your data with:

• Trusted service providers involved in delivering our services, such as payment processors and cleaning personnel, under strict confidentiality agreements.
• Authorities or regulators when required by law.
• Business partners or in connection with a business transfer, merger, or acquisition, with your rights protected.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including service provision, legal compliance, and dispute resolution. When data is no longer required, it will be securely deleted or anonymized.

Your Rights

You have the following rights under GDPR regarding your personal data:

• The right to access the personal information we hold about you.
• The right to correct inaccurate or incomplete data.
• The right to request deletion of your data where applicable.
• The right to restrict or object to certain types of processing.
• The right to data portability.
• The right to withdraw consent at any time when processing is based on consent.
• The right to lodge a complaint with a supervisory authority.

To exercise your rights or for any privacy-related questions, you may contact us by mail at:

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security protocols are regularly reviewed and updated to maintain the highest standards.

Cookies and Tracking Technologies

Our site uses cookies to enhance user experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our site.

Children’s Privacy

Our services and website are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If we become aware that personal information of a child has been collected without parental consent, we will take steps to delete such data promptly.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or regulatory requirements. We encourage you to review the policy regularly. Continued use of our services after any changes constitutes acceptance of the updated terms.

By using our online platform or services, you acknowledge that you have read and understood this privacy policy and agree to its terms.